Mark Goulston, MD - Resident Big Brother


Mark Goulston, M.D. is Business Women Rising’s Resident Big Brother. Taking lessons and inspiration from his own older brothers, he is often perceived by the women he coaches as “the big brother” they always wanted. In his work with these exceptional women, he helps them to assume an analogous role as the “big sister” the people they work with always wanted. He and these women often find that such a persona avoids the “baggage laden” identities of “mother,” “wife,” “girl friend” or “daughter.”

His approach is direct without being threatening and the leaders, executives and senior managers he coaches walk away from each meeting with Dr. Goulston with a practical, tactical and doable action that they can implement immediately to increase their effectiveness with people both inside and outside their companies and organizations. Although often brought in for remedial solutions, the clients Dr. Goulston works with consistently view their work together as seizing the opportunity to perform better than they ever have and to fulfill their potential and realize possibilities that were beyond what they thought were possible. Dr. Goulston also brings a remarkable access to individuals and outside resources in many areas of the business world that will help the success of the people and companies we work with.

Together with Business Women Rising’s CEO, Deb Boelkes, Dr. Goulston co-founded and is co-curator of Heartfelt Leadership, with a mission to identify, celebrate, develop, empower and embolden heartfelt leaders to heal the world and make it a better place. As a result of Dr. Goulston's 30+ years as a clinical and nationally recognized psychiatrist and UCLA professor, a trainer of FBI and police hostage negotiators, an advisor to executives from start-ups to the Fortune 100, a best selling author, a nationally syndicated career advice columnist and expert resource to national television, radio and print, he is well positioned to help people in the Business Women Rising community connect to people to grow their careers and themselves as individuals.

Dr. Goulston's development of his skills started with his education: a B.A. from UC Berkeley, an M.D. from Boston University, post graduate residency in psychiatry at UCLA. He went on to be a professor at UCLA's internationally renowned Neuropsychiatric Institute for more than twenty years, become a Fellow of the American Psychiatric Association (the highest award that organization offers) and was named one of America's Top Psychiatrists for 2004-2005 and again in 2009 and 2011 by Washington, D.C. based Consumers' Research Council of America.

A partial list of companies and organizations he has trained, spoken to, provided executive coaching to or consulted with include: GE, IBM, Goldman Sachs, Merrill Lynch, Xerox, Deutsche Bank, British Airways, Hyatt, Accenture, Astra Zenica, Kodak, Federal Express, FBI, Los Angeles District Attorney, White & Case, Seyfarth Shaw. One of his most requested presentations is, “Successfully Dealing with the Weaker Sex as Told By One of Them.”

He is the author of six books including Get Out of Your Own Way at Work...and Help Others Do the Same (Perigee, 2006) and his #1 international and kindle best selling book, "Just Listen" Discover the Secret to Getting Through to Absolutely Anyone (AMACOM, 2009). Mark is also a contributor to Harvard Business Publications, blogs for Business Insider, Huffington Post and Psychology Today and he writes the Tribune media syndicated column, "Solve Anything with Dr. Mark”. He is frequently called upon to share his expertise with regard to contemporary business, national and world news by television, radio and print media that has included: Wall Street Journal, Harvard Business Review, Fortune, Newsweek, Time, Los Angeles Times, ABC/NBC/CBS/Fox/CNN/BBC News, Oprah, Today. Dr. Goulston also serves on the Board of Advisors for American Women Veterans.